Terms and Conditions

Effective date: July 23, 2026
Last updated: July 23, 2026

1. About Emerald Health

Emerald Health, LLC provides healthcare business support services, including medical billing, revenue cycle management, coding support, staffing solutions, administrative services, and related healthcare operational assistance.

Information provided through this website is intended to describe our services and provide general educational information. It does not create a professional services agreement, client relationship, employment relationship, or contractual obligation unless separately agreed upon in writing.

2. Website Use

You may access and use this website only for lawful purposes and in accordance with these Terms and Conditions.

You agree that you will not:

• Use the website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to website systems, servers, or data.
• Introduce viruses, malware, harmful code, or disruptive technology.
• Copy, modify, reproduce, distribute, or exploit website content without written permission.
• Use website information for misleading, fraudulent, or unlawful purposes.
• Interfere with website performance, security, or availability.

3. No Professional or Legal Advice

The information provided on this website is for general informational and educational purposes only.

Website content should not be interpreted as legal advice, medical advice, compliance advice, financial advice, or a guarantee of specific healthcare billing outcomes.

Healthcare organizations should consult appropriate legal, compliance, financial, or healthcare professionals regarding their specific circumstances.

4. Medical Billing and Revenue Cycle Services Disclaimer

Healthcare reimbursement depends on multiple factors, including payer policies, documentation quality, coding accuracy, provider practices, patient eligibility, contracts, regulations, and other circumstances outside Emerald Health’s control.

Any examples, testimonials, case studies, or discussions regarding performance are provided for informational purposes only and should not be considered a promise or guarantee of future results.

5. Healthcare Information and HIPAA

Website visitors should not submit Protected Health Information (PHI), patient records, medical information, insurance details, Social Security numbers, or other sensitive information through general website forms unless specifically instructed to use an approved secure process.

When Emerald Health provides services involving Protected Health Information on behalf of healthcare providers or covered entities, such information is handled according to applicable agreements, including Business Associate Agreements where required.

This website does not replace any healthcare provider’s Notice of Privacy Practices or HIPAA documentation.

6. Website Forms and Communications

By submitting information through our website forms, you agree that Emerald Health may use the provided information to respond to your request, provide requested resources, schedule consultations, communicate about services, and manage your inquiry.

You are responsible for ensuring that information submitted through the website is accurate, complete, and lawful.

7. SMS and Text Messaging Terms

If you provide your mobile number and consent to receive text messages from Emerald Health, you agree that we may send messages related to your inquiry, consultation, services, appointments, events, or requested communications.

• Message frequency may vary.
• Message and data rates may apply.
• You may opt out at any time by replying STOP.
• Reply HELP for assistance.
• SMS consent is not required as a condition of purchasing services.

Mobile information and SMS consent information will not be sold or shared with third parties for independent marketing purposes.

8. Intellectual Property Rights

All website content, including text, graphics, logos, branding elements, designs, images, icons, downloadable materials, and other content, is owned by or licensed to Emerald Health and protected by applicable intellectual property laws.

You may view website content for personal or business evaluation purposes. You may not reproduce, republish, modify, distribute, sell, or use website materials without prior written authorization from Emerald Health.

9. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, tools, or resources.

Emerald Health does not control and is not responsible for the availability, accuracy, security, privacy practices, or content of third-party websites.

Accessing third-party websites is done at your own risk and subject to the terms and privacy policies of those third parties.

10. Testimonials and Results

Testimonials, reviews, case studies, or client experiences displayed on this website represent individual experiences and are provided for informational purposes.

Individual results may vary. Past performance, examples, or previous outcomes do not guarantee similar future results.

11. Disclaimer of Warranties

This website and its content are provided on an “as available” and “as is” basis.

To the fullest extent permitted by law, Emerald Health makes no warranties or representations regarding:

• The accuracy, completeness, or reliability of website information.
• Continuous or uninterrupted website availability.
• Error-free operation of website features.
• Specific outcomes from using our services or information.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Emerald Health, its owners, employees, representatives, contractors, and affiliates shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from:

• Your use of or inability to use the website.
• Reliance on website information.
• Unauthorized access or security incidents beyond reasonable control.
• Third-party websites, platforms, or services.
• Any business decisions made based on website content.

13. Indemnification

You agree to defend, indemnify, and hold harmless Emerald Health, its owners, employees, contractors, and affiliates from claims, damages, liabilities, expenses, or costs arising from:

• Your misuse of the website.
• Your violation of these Terms and Conditions.
• Your violation of applicable laws or third-party rights.
• Information you submit through the website.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, protect, and disclose personal information.

You can review our Privacy Policy here: Privacy Policy

15. Changes to These Terms

Emerald Health may update or modify these Terms and Conditions at any time.

Updated terms will be posted on this page with a revised effective date. Continued use of the website after changes are posted indicates acceptance of the updated terms.

16. Governing Law

These Terms and Conditions shall be governed by and interpreted according to applicable laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.

Any disputes arising from these Terms or your use of this website shall be handled in accordance with applicable jurisdictional requirements.

17. Contact Information