- Results
The results we produce, the practices we produce them for.
Performance you can verify.
Denial rate across every Emerald Health Client.
These results have been achieved throughout our customer base. We employ continuous optimization, refined over decades of experience.
Collected for clients
First-pass acceptance
Client retention
Years of practice
Aggregate Performance
Results from Across our Client Partners
Our results are driven by continuous optimization. It’s what differentiates us from typical RCM companies.
Average Denial Rate
Industry norm: 8–12%
Avg Days in AR
Best-in-class threshold: 30 days
Net Collection Rate
Per client dashboard average
Client Retention
Since 2010
Featured Case Study
From denial crisis to category performance.
- Specialty Practice · Multi-Provider
The Challenge
"Our Denial Rate Had Climbed to 12%. We Were Losing Revenue We Didn't Even Know to Chase."
A multi-provider specialty practice came to Emerald Health after their prior billing company let denial rates drift above 12% — a level that was quietly eroding six figures in annual collections.
Authorization breakdowns and modifier errors were going unaddressed for weeks. The practice had no visibility into what was happening downstream.
Emerald Health took over the full billing cycle. Within the first 90 days, denial rate dropped below 4%. Within six months, it was under 3% — and collections had increased by 130%.
130%
Increase in monthly collections within 6 months of engagement
80%
Reduction in denial rate from original baseline
5 Days
Time from contract signing to billing go-live
Testimonial
In Their Own Words.
What made Emerald Health different from every other billing company Paul evaluated?
Paul
Co-Founder, Learning Perch ABA
Client Testimonials
Specific outcomes. Named practices.
Each testimonial below is drawn from a named client across different specialties. Specific dollar outcomes beat general praise these reflect what the work actually delivers.
10/10
"Emerald Health cut our denial rate from over 12% to under 3% in less than 90 days. They recovered revenue we had completely written off. I can't recommend them strongly enough."
Dr. Rafael Restituyo
Physician · Specialty Practice
Neurology
$147K
"Within the first 90 days, Emerald Health recovered over $147,000 in previously denied claims. The process was seamless and Sanjay's team communicated every step."
Daniel Jordan
Practice Administrator
Behavioral Health
Soon
"Additional testimonial with specific result metric — in progress.
Client Name · Practice
Physician · Specialty Practice
Endocrinology
Case Study Archive
The work, documented.
Neurology · Multi-Provider Practice
130% ↑
Monthly collections increase after Emerald Health took over full RCM — from a 12% denial rate baseline to under 3% in 90 days.
Behavioral Health · Single-Specialty Practice
80% ↓
Reduction in denial rate after Emerald Health implemented claim scrubbing and full authorization management. Recovery completed in one billing cycle.
Case study numbers are drawn from Emerald Health' two existing 2-pager case studies. Refreshed to current performance data where available. [Confirm updated numbers with Sanjay.]
Performance Guarantee
The guarantee exists because of the data above.
Ask about the Emerald Health Performance Guarantee: if your denial rate exceeds 5% for a consecutive 60-day period, we refund 50% of that month's fee. We're confident enough to put our incentives where our promises are — and we're the only specialty billing company in our category to do it.
Exclusions apply: specialty complexity changes, data quality issues outside Emerald Health's control, and the first 90 days of onboarding. Full terms on request.
Ask about our performance guarantee — the only one in specialty billing.
Recognition
Verified by clients, recognized by peers.
5.0
⭐️⭐️⭐️⭐️⭐️
Google Reviews
2010
Founded by Dr. Arun Rajan
Board Certified Neurologist
9
Specialties served with
depth-first expertise
16+
Years of continuous
client relationships
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