Deadline-first
We work claims closest to their filing and appeal limits first, so recoverable dollars don't expire in a queue.
AR & Denial Management
Recover Aged AR. Overturn Denials. Pay Only When We Collect.
Unpaid claims don’t fix themselves, and every month they sit, they get harder to recover. Our team works your aged AR and denials claim by claim, calling payers, correcting errors and filing appeals before the deadlines run out.
Keep your in-house biller or current billing company. We take the backlog off their desk.
Free assessment, back to you in 2 business days
No upfront cost
No setup fee
Paid only on collections
Claim-level follow-up
Our team calls payers, corrects and resubmits claims, and files appeals. Every action is documented.
Clear reporting
You see what was worked, what was paid, and what's still open, every month.
16
years
Physician-founded, since 2010
$200M+
Collected for our clients
< 3%
Denial rate, full-service RCM clients
20+
Ambulatory specialty practices
A+
BBB rating
Built for Ambulatory Specialty Practices
If Your AR Is Growing, It's Usually Not One Problem. It's Six.
We work with multi-provider practices in neurology, sleep medicine, behavioral health, endocrinology, gynecology, physiatry, geriatrics, internal medicine and family medicine. Most come to us when the backlog has outgrown the people working it.
Your biller left
Claims were submitted, then nobody owned the follow-up. Now no one knows what's still open.
Follow-up fell behind
Claims went out but weren't checked, corrected or escalated before the payer's clock ran down.
Your team is at capacity
Today's charges and patient calls come first, so 90+ day claims never get touched.
You switched systems or vendors
The transition left open claims, unworked rejections and a follow-up history no one can find.
The same denials keep coming back
Eligibility, authorization or coding issues repeat every month because no one has fixed the root cause.
You can't see what's going on
The AR total is high, but you can't tell which claims are collectible, which payer is the problem, or what's next.
What We Investigate
Turn An Unclear Backlog Into A Work Plan.
A high AR balance doesn't tell you why it's unpaid. We sort every open claim into what's worth pursuing, what needs escalation, and what should be closed, so your team stops guessing.
Aged AR
Sorted by age, payer and status so the highest-value work gets done first.
Unpaid And Delayed Claims
We check payer status, find the missing step, and push stalled claims through.
Rejected Claims
We find why the claim was rejected, correct it, and resubmit it.
Denied Claims
Each denial code gets a decision: correct, document, appeal, escalate, or close.
Transition Backlogs
We organize inventory left behind by a staff, vendor or system change.
Recurring Root Causes
Patterns in eligibility, auth, coding and documentation, fixed at the source.
Not every balance is recoverable. We'll tell you which ones are, act before the deadline, and document why we close the rest.
How We Help
A Dedicated AR Team, Working Your Claims, Paid On Results.
A high AR balance doesn’t tell you why it’s unpaid. We sort every open claim into what’s worth pursuing, what needs escalation, and what should be closed, then work the recoverable ones as an extension of your billing team. Because we’re paid only on what we collect, we focus where the money is.
Deadline-First Prioritization
We flag claims nearing timely-filing or appeal limits and work them first, then the highest-value balances, so recoverable dollars don’t expire in a queue.
Aged AR Follow-Up
We sort open claims by age, payer and status, including backlogs left behind by a staff, vendor or system change, and pursue every recoverable balance.
Rejections and Denials
Rejected claims get corrected and resubmitted. Each denial gets a decision: correct, document, appeal, escalate, or close.
Payer Follow-Up
Our team calls payers to resolve stalled and delayed claims, find the missing step, and confirm what each claim still needs.
Root-Cause Analysis
We track patterns in eligibility, authorization, coding and documentation, and show you how to fix them so fewer new claims end up in AR.
Reporting and Accountability
Every month: claims worked, dollars collected, denials resolved, and what’s still open.
Not every balance is recoverable. We’ll tell you which ones are, act before the deadline, and document why we close the rest.
How It Works
From Free Assessment To Collected Revenue In Four Steps.
01
Step 1
Free AR assessment
Share business-level totals: aging, payer mix and denial volume. We'll show you what's likely recoverable.
02
Step 2
Secure onboarding
We sign a HIPAA BAA, confirm scope, and set up secure access to your PM system or clearinghouse.
03
Step 3
Claims work and follow-up
Claims worked by deadline and dollar value: payer calls, corrections, resubmissions and appeals.
04
Step 4
Report and improve
Monthly results plus the root causes to fix, so the backlog doesn't come back.
Results
What Recovery Looks Like.
23%
→
4%
Denial Rate · Physiatry Practice, Georgia
Days in AR cut 50% and average collections up 42%, within the first 120 days.
$40K+
Recovered · Single-Physician Practice
Collected from aged AR in the first three months of the engagement.
$185K
Recovered · Multi-Site Behavioral Health Nonprofit
Collected from outstanding AR and denied claims.
Know What Was Worked, What Was Paid, And What's Next.
Every month: claims worked, payer follow-up, dollars collected, claims corrected or appealed, denial categories, open balances and next steps. Metric definitions are agreed at onboarding.
Frequently Asked Questions
AR & denial management, answered.
Nothing upfront and no setup fee. We charge a percentage of what we actually collect on your aged AR, so if we don't recover it, you don't pay. We'll confirm the rate and scope after your free assessment.
Often, yes. It depends on each payer's timely-filing and appeal limits, the claim's history, and the documentation available. Your assessment shows which claims are still actionable and which have aged out.
No. Most AR engagements run alongside your in-house team or current vendor. We take the backlog; they keep the day-to-day.
No. We appeal when the evidence supports it. Some denials need a correction and resubmission; others need documentation or escalation. If a claim can't be recovered, we close it and tell you why.
Deadlines first, then dollars. Claims nearing a filing or appeal limit come first, followed by the highest-value balances most likely to pay.
Corrected and resubmitted claims can pay within weeks. Appeals take longer and depend on payer response times. We'll map out a realistic timeline after the assessment.
Yes. Emerald Health is HIPAA-compliant and signs a Business Associate Agreement before we touch any claim-level data. Patient information is only shared through secure access, never through this website.
We review your numbers and set up a short call to walk through where the recoverable revenue is and what it would take to collect it, including balances no longer worth pursuing.
What's Next
Find Out How Much Of Your AR Is Still Recoverable.
Tell us a little about your practice. Within two business days, we'll come back with a view of your backlog, your biggest denial drivers, and a plan to collect what's still on the table. No upfront cost, ever.
Physician-founded, 2010
HIPAA-compliant
BBB A+
20+ specialty practices
Your Free AR Assessment
Send us a few business-level numbers. We'll show you where the recoverable revenue is.
What We'll Ask For
Open claims and aging · Denials per month · Top payers · Who bills today
What You Get Back
AR aging review, top denial drivers, an estimate of what's still recoverable, and a prioritized plan.
Get Your Free AR Assessment